Club Pooch Forms and Policies

Daycare 

• Reservations: Reservations are recommended but not required for daycare Monday through Friday. Drop-in space is limited so please call for last minute drop-ins. Reservations are required Saturday and Sunday. 
• Cancellations: 24-hour notice is required when canceling a daycare reservation. Cancellations with less than 24-hour notice will still be charged for the day.
• Weekend Daycare: Reservations are required on Saturdays, Sundays, and Holidays. Weekend daycare may not be available during holidays and peak season.
  
• Refunds: No Refunds: Please note daycare packages are non-refundable or transferrable.
  
• Drop off and pick up: 
  • Monday-Friday
    • 7:30-9:30 am
    • 2:00-6:00 pm
  • Weekends and Holidays
    • 10:00-11:00 am
    • 4:00-5:00 pm

*Drop off will not be accepted after 9:30 am and dogs not picked up by 6:00 pm will be rolled into our boarding program and assessed a fee of $68.

• Discounts: We offer daycare packages at a discounted rate as well as cash/check discounts. Visit our “Daycare page” for pricing.

Boarding

• Reservation: Reservations are required for all boardings. Space is limited so please book in advance to secure your dates. Payment in full is due at the time of booking. 

• Cancellations: Boarding cancellations with at least 14 days’ notice will receive a full credit in your Club Pooch account towards a future boarding. Cancellations with 7-13 days’ notice will receive a 50% credit in your Club Pooch account towards a future boarding. Cancellations with 7 days or less notice will not be eligible for any credit or refund. Please note rescheduling a reservation will be subject to the same terms as cancellation.
• Feeding and Medication:

  Your dog will stay on their normal diet while at Club Pooch. Please provide all your dog’s meals measured, labeled, and packaged individually for AM, PM, (and Lunch or Snack, if needed).
  Example: A ziplock bag with your dog’s first name and last initial on the bag.
   (Wet/ canned food may be provided separately.)

  Medications should be provided separately, not placed in food bags. If possible, please provide prescription medications in the prescription bottle with your dog’s information on it. All medication must be labeled with the name of the medication and dosage. Please provide Pill Pockets, if needed.

• Drop off and pick up:
  • Monday-Friday
    • 7:30-9:30 am
    • 2:00-6:00 pm
  • Weekend and Holidays
    • 10:00-11:00 am
    • 4:00-5:00 pm

*Please note – Additional charges may apply for afternoon pick-up*